PRIVACY POLICY

Our Commitment to Privacy
PC & Network Friends Consulting ® values its customers and respects their privacy. We collect customer information in an effort to provide you the services you request, to improve your experience and to communicate with you about our products, services, contests and promotions. We do not sell or rent your personal information to third parties in a manner that is inconsistent with the policies stated herein. As described in this policy, we may combine this information with data that is publicly available and data that we receive from other reputable sources. These reputable sources include affiliated businesses of PC & Network Friends Consulting ®.

This policy describes the personal information we collect about you, why we collect it, how we use it and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information. If you have any questions about our privacy policy, you can always contact PC & Network Friends Consulting ® Customer Support by writing, calling or emailing below:

PC & Network Friends Consulting ®
8 Stella Drive
Keansburg, NJ 07734
732.670.3707
alain@pcnetworkfriends.com

If our information practices change in the future, we will post an updated policy on our website. You can tell if the policy has changed by checking the revision date that appears at the end of this policy. You may exercise your choices about how we collect and use your information at any time.

Our Privacy Policy: Contents

• Information We Collect
• Using Information We Collect
• How We Use Email
• Information We Share with Others and Your Privacy Rights
• Updating or Reviewing Your Information
• Your Choices About Receiving Promotional Communications
• Cookies and Pixel Tags
• Security
• Links to Other Sites
• Privacy of Children on Our website
• California Privacy Requirements
• Questions or Comments?

Information We Collect
We may collect information (including your name, postal addresses, billing address, telephone number, email address and, when necessary, credit card information) when you:

• Place an order from our website
• Make a purchase at one of our Retail Stores
• Return an item or make an exchange
• Inquire about our services
• Receive a gift package
• Create an account at this Website
• Subscribe to email
• Enter a contest or sweepstakes
• Are referred to us through a marketing promotion
• Participate in a marketing survey, promotion, or event

We maintain the data that you provide us, along with a record of your purchases, in a secure database.

We also gather information about how visitors navigate through our website by using click stream data gathered with "cookies" and/or online tools such as "pixel tags." See Cookies and Pixel Tags for further information. Each time you visit this Website we collect the date and time you access our website, the Internet domain from which you access our website, the website you visited immediately prior to visiting our website, a record of the pages you've visited on our website) and general information about your system including operating system, browser type and version, browser settings connection speed, and screen resolution. We also maintain a record of your product interests and the purchases you make with us online or by phone.

Using Information We Collect
We always want to provide you with the best possible shopping experience and fulfill your orders exactly as you've requested. In order to do this, we collect information that allows us to:

• Process order
• Provide the services you request
• Contact you about the status of an order
• Send you promotional mailers
• Send you email
• Identify your product and service preferences
• Customize our communications to you
• Provide information concerning products you have purchased
• Improve our product selection and customer service

How We Use Email
When you provide us your email address, we may send you emails necessary to process your any orders, provide promotions or other updates, respond to a request, provide customer service, or promote products or services. Information We Share with Others and Your Privacy Rights

If you shop at this Website we may share information about you with that affiliate to improve your shopping experience. Each of our affiliates has a privacy policy that is consistent with our own.

We also contract with service providers to maintain and manage our customer information, including credit card processing, shipping, name and address verification, email distribution, market research and promotions management. We provide these companies with only the information they need to perform their services and work with them to ensure that your privacy is respected and protected.

We do not authorize any of these service providers to make any other use of your information. In addition, when we partner with another company to offer or provide products, services, contests or promotions, we may compare our customer list with theirs to identify our common customers. PC & Network Friends Consulting ® its affiliates and its marketing partners may use that information to fulfill our respective obligations to you and for future promotional activities.

When we offer contests and promotions, with or without a marketing partner, you may be required to provide certain personal information in order to participate. In these cases, we will give you the choice not to receive promotional email messages or other communications from us regarding our products, services, contests, and promotions. In this case, however, PC & Network Friends Consulting ® or one of its affiliates may still need to contact you, for example, to notify winners and to fulfill promotional obligations. In the event of a sale of some or all of our business, PC & Network Friends Consulting ® will disclose your personal information to a purchaser that agrees to abide by the terms and conditions of this privacy policy.

PC & Network Friends Consulting ® reserves the right to disclose information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of PC & Network Friends Consulting ®, its affiliates, and others.
You can refuse cookies by turning them off in your browser. If you turn off cookies, though, we will not be able to track your order to enable you to purchase from our site. Nor will we be able to recognize you as a registered user, which allows you to access your account information.

Your Choices About Receiving Promotional Communications
We want to communicate with you only if you want to hear from us. If you would like to have your name and address removed from receiving promotional mailers through the US Postal Service, please contact us by calling, writing or emailing us below:

PC & Network Friends Consulting ®
8 Stella Drive
Keansburg, NJ 07734
732.670.3707
alain@pcnetworkfriends.com

We will add your name and address to our "Do Not Contact" list and ensure that we honor your request. Please note that any requests to update your personal information by postal mail or phone, may take up to 14 days to process. If, due to human error, you continue to receive unwanted communications, please contact us again and we will make every effort to correct the situation.

If for any reason you do not want to receive promotional (i.e. not order-related) emails that notify you of new product arrivals, exclusive offers, upcoming promotions, store openings and more, simply click the unsubscribe link provided at the bottom of every email we send. You may also let us know by calling Customer Care at 757.329.8330 and ask to be unsubscribed.

Cookies and Pixel Tags
A cookie is a small data file that websites often store on your computer's hard drive when you visit their sites. A cookie may contain information, such as a unique user ID that websites use to track the pages you've visited on their site.
We use cookies but do not store personally identifiable information in your cookie. We use cookies in order to improve your surfing experience. For example, we use cookies to:

• Recognize you when you return to our website
• Study how our Guests navigate through our website and which products they request in site searches
• Process your order on our website

Through our use of cookies, we may also track and maintain the identity of the website you visited immediately prior to visiting our website. We do not otherwise track any information about your use of other websites. Identity thieves sometimes send fraudulent email messages to trick customers into divulging personal or financial information (a practice known as "phishing"). Many of these emails feature unauthorized uses of company logos and language.

Some of these emails even go as far as showing exact copies of company website pages. These emails and websites attempt to trick people into providing personal information such as: log-on IDs, passwords, credit card numbers, bank account information, Social Security Numbers, and other sensitive information. PC & NETWORK FRIENDS CONSULTING ® DOES NOT REQUEST PERSONAL INFORMATION FROM CUSTOMERS VIA EMAIL. PLEASE NOTE THAT EMAIL IS NOT ENCRYPTED AND IS NOT CONSIDERED A SECURE MEANS OF TRANSMITTING PERSONAL INFORMATION.

If you have received or entered personal information in response to a suspicious email, pop-up or phony website claiming to be affiliated with PC & Network Friends Consulting ® or its affiliates, please call us at 757.329.8330 immediately.

Links to Other Sites
Occasionally we provide links on our website to other sites we think you will enjoy. These sites operate independently of ® and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit. ® is not responsible for the content or practices of any linked websites which are provided solely for the convenience and information of our visitors.

Privacy of Children on Our Web Site
The Children's Online Privacy Protection Act (“COPPA”) and imposes certain requirements on websites directed toward children under 13 that collect information on those children, or on websites that know they are collecting information on children under the age of 13. Unless otherwise stated in a privacy policy on this Website that complies with COPPA, it is our policy not to collect personal information on any person under 13.

Questions or Comments?
For questions, comments, or assistance, we invite you to contact us:

PC & Network Friends Consulting ®
8 Stella Drive
Keansburg, NJ 07734
732.670.3707
pcntfc@pcnetworkfriends.com

Effective December 18, 2007